Last Updated: September 2026
Welcome to ebikebeijing.com. These Terms & Conditions (“Terms”) apply to your access and use of our website, and to all bookings, reservations, and participation in electric bike tours and related experiences provided through ebikebeijing.com.
By visiting our website, making a booking, or participating in any tour or activity, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About ebikebeijing.com
ebikebeijing.com provides electric bike tours and cycling experiences in Beijing, China. Our services are designed to provide visitors with opportunities to explore Beijing’s history, culture, neighborhoods, landmarks, and local experiences by electric bicycle.
Tour routes, meeting locations, schedules, guides, prices, and service details may be adjusted from time to time due to operational requirements, safety considerations, traffic conditions, government regulations, or other circumstances.
2. Website Terms of Use
This website is provided for informational and booking purposes only. By using this website, you agree to use it responsibly and in compliance with applicable laws and regulations.
You must not:
- Use this website for unlawful purposes;
- Attempt to gain unauthorized access to website systems;
- Introduce harmful software, viruses, or malicious code;
- Copy, reproduce, or distribute website content for commercial purposes without permission;
- Interfere with the normal operation or security of this website.
3. Tour Information
We make reasonable efforts to ensure that all tour descriptions, schedules, prices, availability information, and other details displayed on this website are accurate and up to date.
However, certain information may change due to factors outside our control, including weather, road conditions, local events, public restrictions, transportation changes, or operational requirements.
We reserve the right to correct errors, update information, or modify tour details when necessary.
4. Booking and Reservation Process
Customers may make reservations through our website by providing the required booking information and completing the payment process.
A booking request does not automatically guarantee availability. A reservation becomes confirmed only after payment has been received and confirmation has been issued by ebikebeijing.com.
Customers are responsible for ensuring that all booking details are correct, including:
- Participant names;
- Contact information;
- Tour date and time;
- Number of participants;
- Special requirements or requests.
Incorrect information provided by customers may affect service delivery, and ebikebeijing.com shall not be responsible for problems caused by inaccurate booking information.
5. Payment Terms
Payment must be completed according to the payment instructions provided during the booking process.
Accepted payment methods may include online payment services or other payment options displayed on our website.
Bookings are not considered confirmed until payment has been successfully received and verified.
If payment cannot be verified, is declined, or appears fraudulent, we reserve the right to cancel the booking.
6. Prices and Currency
All prices displayed on our website are based on the information available at the time of publication.
Prices may be displayed in different currencies for customer convenience. Exchange rates used by payment providers or banks may vary and are outside our control.
Unless otherwise stated, prices include only the services specifically described in the booking information.
7. Customer Responsibilities
Customers participating in our tours agree to:
- Provide accurate personal information;
- Arrive at the meeting point on time;
- Follow guide instructions and safety requirements;
- Respect local laws, traffic rules, and public areas;
- Use the electric bike responsibly;
- Respect other participants and members of the public.
Customers are responsible for determining whether they are physically suitable to participate in an electric bike tour.
8. Participant Health and Ability Requirements
Electric bike tours involve physical activity and outdoor riding. Participants should have sufficient physical ability, balance, and coordination to safely operate an electric bicycle.
Customers should inform us before the tour of any medical conditions, mobility limitations, or special circumstances that may affect participation.
We reserve the right to refuse participation where we reasonably believe participation may create a safety risk for the customer, guides, or other participants.
9. E-bike Safety Rules
For safety reasons, all participants must follow the instructions provided by our tour guides and comply with applicable traffic laws and local regulations.
- Participants must operate electric bicycles carefully and responsibly.
- Participants must maintain a safe speed appropriate for road and traffic conditions.
- Participants must not operate the bicycle while under the influence of alcohol, drugs, or any substance that may impair judgment.
- Participants must not intentionally damage bicycles or equipment.
- Participants must follow the guide’s instructions regarding routes, stops, and safety procedures.
Failure to follow safety instructions may result in removal from the tour without refund.
10. Bicycle Equipment and Damage Responsibility
Electric bicycles and related equipment provided during the tour remain the property of ebikebeijing.com or its service partners.
Participants must use bicycles and equipment with reasonable care. Customers may be responsible for repair costs or replacement costs resulting from intentional damage, misuse, negligence, or violation of safety instructions.
Normal wear and tear resulting from proper use is not considered customer damage.
11. Meeting Point and Late Arrival Policy
Customers are responsible for arriving at the designated meeting point at the scheduled time provided in their booking confirmation.
Late arrival may reduce the available tour time or result in inability to participate if departure has already occurred.
No refunds will normally be provided for customers who miss the tour due to late arrival, incorrect meeting location, or failure to contact us in advance.
12. Cancellation and Refund Policy
Cancellation policies may vary depending on the selected tour and booking conditions displayed during the reservation process.
Customers requesting cancellation must contact us as soon as possible and provide their booking information.
Refund eligibility will be determined according to the applicable cancellation terms for the specific booking.
Refunds, when approved, will normally be processed through the original payment method. Processing times may vary depending on banks, payment providers, and international payment systems.
13. Rescheduling and Date Changes
Requests to change tour dates or participant numbers must be submitted before the scheduled tour time.
Rescheduling is subject to availability and operational conditions. Additional charges may apply if the requested changes affect the original booking arrangement.
14. Weather Conditions and Tour Changes
Electric bike tours are outdoor activities and may be affected by weather conditions, including rain, extreme temperatures, strong winds, poor visibility, or other environmental factors.
We will make reasonable efforts to operate tours as scheduled. However, for safety reasons, we may modify routes, change schedules, postpone, or cancel tours when necessary.
If a tour is cancelled by us due to unsafe conditions, customers may be offered alternative arrangements or refunds according to the circumstances.
15. Force Majeure
We shall not be responsible for delays, cancellations, interruptions, or inability to provide services caused by circumstances beyond our reasonable control.
- Natural disasters;
- Severe weather conditions;
- Government restrictions or regulations;
- Traffic control measures;
- Public events or security restrictions;
- Transportation disruptions;
- Other unexpected circumstances.
16. Insurance
Customers are responsible for arranging appropriate personal travel insurance, medical insurance, and accident coverage if they consider such protection necessary.
Unless specifically stated in writing, our tour prices do not include personal insurance coverage for participants.
17. Personal Belongings
Participants are responsible for their own personal belongings, including phones, cameras, bags, money, passports, and other valuables during the tour.
ebikebeijing.com is not responsible for loss, theft, or damage of personal items during participation in our services.
18. Photography and Media
During tours, photographs or videos may occasionally be taken for operational, promotional, or marketing purposes.
By participating in a tour, customers acknowledge that images or videos showing general tour activities may be used by ebikebeijing.com for promotional purposes unless a customer specifically requests otherwise.
Customers may contact us regarding privacy-related requests concerning identifiable personal images.
19. Third-Party Services
Our website may include links, payment services, maps, transportation services, or other features provided by third parties.
We do not control and are not responsible for the availability, accuracy, security, or policies of third-party services.
20. Intellectual Property Rights
All website content, including text, images, logos, graphics, design elements, trademarks, and other materials, belongs to ebikebeijing.com or its authorized partners unless otherwise stated.
No content from this website may be copied, reproduced, modified, published, sold, or used for commercial purposes without prior written permission.
21. Limitation of Liability
Participation in electric bike activities involves inherent risks, including but not limited to traffic conditions, road conditions, weather, physical activity, and interaction with other road users.
To the maximum extent permitted by applicable law, ebikebeijing.com shall not be liable for indirect losses, business losses, personal belongings loss, delays, or damages resulting from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
22. Complaints and Customer Support
We value customer feedback and aim to resolve any concerns fairly and efficiently.
If you have a complaint regarding our services, please contact us with your booking details and a description of the issue.
23. Privacy and Personal Information
We collect and process personal information only when necessary to provide booking services, customer support, payment processing, and website operation.
Your personal information will be handled according to our Privacy Policy and applicable data protection requirements.
24. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Updated terms will be published on this page with the revised date. Continued use of our website or services after changes are posted indicates acceptance of the updated Terms.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the People’s Republic of China.
Any disputes arising from these Terms or our services shall be handled through good-faith communication. Where necessary, disputes shall be resolved according to applicable legal procedures.
26. Contact Information
If you have any questions regarding these Terms & Conditions, bookings, or our services, please contact us through the contact information provided on this website.
Thank you for choosing ebikebeijing.com. We look forward to providing a safe and enjoyable Beijing cycling experience.
